PRIVACY POLICY

At Gratitude Food we take the protection of your privacy seriously, and treat your personal information with the highest levels of confidentiality. We are committed to safeguarding your personal information and will always handle your personal information securely and carefully.  

Any information that you supply directly, such as through an online order, joining our newsletter database or through general enquiries, is used only for the purposes of promoting our business, selling our products, and to provide the best service to our customers. Personal information is always stored securely. All data collected, whether directly or indirectly, is used only by Gratitude Food and is never provided to any other party without your permission or to the extent required by law

When placing an order on our website, we record personal details to confirm your identity, and to ensure we send goods to the correct address. At no time do we record your credit card information on our site.

You may change your details at any time by advising us in writing via email. All information we receive from our customers, is protected by our secure servers.

Gratitude Food, on request, provides an individual with access to any information we hold about them. Technology and security measures have been implemented to protect the personal information that we have under our control from unauthorised access. We respect the privacy and confidentiality of the information provided by you and Gratitude Food complies with national privacy principles established pursuant to the Privacy Act 1988 (Commonwealth).

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.